Privacy Policy
Privacy Policy
This Privacy Policy describes the manner in which we collect, use, and disclose personal information about individuals who access or use our website, mobile applications, or other services linking to this Policy, or who otherwise communicate with us through those services, whether in a virtual capacity or not. For the purposes of this Privacy Policy, we mean you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we collect pursuant to this Privacy Policy. This Privacy Policy also informs you about your rights and choices with respect to your personal information and how you can reach us to get answers to your questions.
Please read this Privacy Policy very carefully. By accessing or using any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access the Services.
Types of Information We Collect
The types of personal information we collect about you depend on how you interact with us. “Personal information” means any information that identifies, relates to, describes, or can be associated with you. The following are categories of information we may collect about you:
Account Data
Information such as your name, email address, and any actions you perform while logged into your account.
- Purpose: To provide and improve our products and Services and secure your account.
- Recipients: Service providers, affiliates.
Mailing List Data
Personal information such as your email address when you sign up for newsletters or promotional communications.
- Purpose: Offers, updates, and promotions will be sent out.
- Recipients: service providers, affiliates.
Cookies and Tracking Technologies
Data collected through cookies, pixels, and similar technologies, including your IP address, browsing behavior, and device information.
- Purpose: To improve user experience and provide tailored advertising.
- Recipients: Service providers, affiliates, and third-party platforms.
Commercial Information
Information includes your name, billing/shipping address, email address, phone number, and payment information when placing an order.
- Purpose: To process transactions and enhance Services.
- Recipients: Service providers, affiliates.
Support and Feedback Data
Information you provide when you contact support including your name, email, and content of the message.
- Purpose: Answering questions and improving Services.
- Recipients: Service providers, affiliates.
Social Media Interactions
Personal data from your interactions with us on social media platforms, such as usernames and public posts.
- Purpose: Engaging with you and providing you customer support.
- Recipients: Social networks, service providers.
Use and Processing of Information
In addition to the uses described above, we may use your personal information for the following purposes:
- To identify you and grant access to the Services.
- To improve, maintain, and protect our Services.
- To send you marketing communications and promotional offers.
- To detect, investigate, and prevent fraudulent or unauthorized activity.
- To comply with the legal process or to respond to the legal process.
Disclosure of Information
We may share your personal information in the following circumstances:
Affiliates and Acquisitions
To our corporate affiliates, or in connection with a sale, merger, acquisition or sale of assets.
Service Providers
To third parties providing various services associated with payment processing, marketing, or website maintenance.
Legal Obligations
To comply with legal requirements or respond to lawful requests from public authorities.
Promotional Partners
To third parties for co-branded promotions, sweepstakes, or contests.
Cookies and Tracking Technologies
We and our third-party partners use cookies and other similar technologies to collect information about your interactions with our Services. These technologies help us:
- Monitor site performance.
- Save your preferences.
- Provide targeted advertising.
You can control your cookie settings by changing your browser settings. Please note that disabling cookies may impact your use of the Services.
Your Rights and Choices
Depending on your state of residence, you may have the following rights:
Access and Portability
Request access to the personal data we hold about you. Also, request a copy of that data in a portable format.
Correction
Request corrections to inexact or incomplete personal information.
Deletion
Request the deletion of your personal information, subject to legal exceptions.
Opt-out from Marketing
You can opt out of receiving marketing emails or texts from us by following the unsubscribe instructions in those communications.
Opt-Out of Sale/Sharing Request that we not sell or share your personal information.
To exercise these rights, please contact us at contact@capgenz.com.
How We Protect Personal Information
We implement reasonable technical, administrative and physical safeguards in an effort to protect your personal information. However, no data security system can be guaranteed as impenetrable or completely secure without risk. Also, we recommend that you use complicated passwords and immediately notify us if you believe your account access has been improperly accessed by someone else.
Retention of Information
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes.
Children’s Privacy
Our Services are not directed to children under 13. We do not knowingly collect personal information from children. If we become aware that a child’s personal information has been collected, we will delete it promptly.
Changes to This Privacy Policy
We reserve the right to make changes to this Privacy Policy at any time. In that case, the “Last Updated” date at the top of this page will be updated. Continued use of the Services after any revision to this Privacy Policy will constitute your consent to those changes.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: contact@capgenz.com
